If you wish to continue using XX license(s) only, you need to cancel the unused one(s). To cancel the subscription for unused license(s), do the following, please:
1. Enter your new UI CLN account
2. Click on Dashboard -> CloudLinux OS/KernelCare OS/Imunify360 OS
3. Click on Manage servers -> select the server that is no longer needed
4. Click on CloudLinux OS/KernelCare OS/Imunify360 OS -> Remove unused server licenses
Please, note that step 4 results in removing the unused license and stopping the billing for that license. If step 4 is not done, the license will remain active and must be paid for regardless it's in use or not.
Comments
2 comments
Hi
Please cancel our services . Thanks ali@acecare.ca
Hello, thank you for your comment. Please, contact our billing team, they will help you out with cancelling your license - billing@cloudlinux.com
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