Error on cPanel - Current Usage page [Resolved]

Symptoms

The Resource Usage page doesn't work as expected, the similar warning pops up: 

Typical errors:

The received data is wrong. Contact support for resolution. { "mySqlGov": "disabled", "mySqlGovMode": "none", "resellers": [], "result": "success", "timestamp": 1582438880.8574475, "users": [] }--- Logging error --- Traceback (most recent call last): File "/opt/alt/python37/lib/python3.7/site-packages/lvestats/lib/info/cloudlinux_top.py", line 121, in _touch_dbtop func.touch(self.touch_fname) File "/opt/alt/python37/lib/python3.7/site-packages/lvestats/lib/commons/func.py", line 320, in touch with open(fname, 'a'): PermissionError: [Errno 13] Permission denied: '/var/lve/governor.ts' 

lve-stats: (CloudLinuxTop) [ERROR] An error occurred while touching file /var/lve/governor.ts. Database statistics may be not available

Solution

A) This issue has been resolved in the lve-stats-3.0.4-1 package version. Check the following page for more details:

https://blog.cloudlinux.com/lve-manager-lve-stats-lve-utils-alt-python27-cllib-cagefs-and-cloudlinux-linksafe-have-been-scheduled-for-gradual-rollout

Update instructions:

# yum update lvemanager lve-utils lve-stats cagefs alt-python27-cllib cloudlinux-linksafe

B) If you can't update the package yet, use the following workaround:

chown nobody:nobody /var/lve/governor.ts
chmod 666 /var/lve/governor.ts

If that doesn't help, try installing the latest lve-stats package.

If you still experience some issues, please let us know by submitting a ticket here.