CloudLinux OS+ FAQ

Following the announcement of the CloudLinux OS+, we've prepared a short FAQ in case you have some questions about it.

Check the Documentation page for more details about individual CL OS+ components.

CloudLinux OS+ Questions

Q. What is CloudLinux OS+? Is it an entirely different OS?
A. CloudLinux OS+ is the same operating system, yet with some extra features added on top. If you are an existing CloudLinux OS user, nothing changes for you! However, there is always an option to try some extra features that CL OS+ brings to the table.

Q. I've upgraded CloudLinux OS to CloudLinux OS+. What happens with my existing servers? Do I have to do any extra steps on a server-side? 
A. As long as your system receives fresh updates, you're good to go! If you haven't updated the system recently, make sure that you have updates compatible with CL OS+ installed on the server. Here are the requirements for the X-Ray and Centralized Monitoring components.

Q. Can I downgrade from CloudLinux OS+?
A. Of course, you can downgrade the CloudLinux OS+ licenses at any time. In the case of paid subscriptions, the prorated downgrade will take place. If you ordered the CloudLinux OS+ trial license, it wouldn't be a problem downgrading to a CloudLinux OS license later.

Q. I've purchased my CloudLinux OS license somewhere else (not directly with CL). Can I still upgrade it to CloudLinux OS+?
A. CloudLinux OS+ is available only to our direct customers due to close integration with the CLN (CloudLinux Network) account. The Centralized Monitoring interface is available only to people with the CLN account, and our indirect customers (customers of our resellers) won't have the chance to use it.

Q. I have a CloudLinux Reseller account; I do not resell licenses and still wish to subscribe to CloudLinux OS+. Can I? 
A. Yes, but we'll have some tweaks to make to your account. Please reach out to our Billing team for help with that.

Q. What if I want to use CloudLinux OS+ while my licenses were purchased somewhere else?
A. In that case, you can cancel CloudLinux OS reseller licenses & purchase them with us directly. If you have any doubts along the process, don't hesitate to contact our team for assistance.

X-Ray Questions

Q. What control panels are supported?
A. X-Ray works on cPanel, Plesk, and DirectAdmin-based servers.

Centralized Monitoring Questions

Q. I don't want to use CM, but I still wish to use X-Ray. How do I disable CM and keep the X-Ray?
A. You will need to run the following command:

/usr/share/cloudlinux/cl_plus/manage_clplus disable

It excludes the server from the Centralized Monitoring and keeps both the CL OS+ status and the X-Ray component.