Issue
Clients who signed up for one month want to know if the active subscription can be terminated at any time.
Environment
- All products
- Key-based licensing account
Solution
Please note that the subscription to any product is auto-renewable. Customers are required to cancel an active subscription before the end of the current billing cycle directly from the account portal.
Useful links
How to cancel an active subscription?
Is an active subscription renewed automatically?
How to check if the license/subscription is active inside the account portal?
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