In this category, you will find KernelCare related guides, FAQs, setup instructions, and troubleshooting articles written by our Support Engineers. Those will help you to tackle the most frequent problems, answer the most frequent questions, and explain non-trivial setups. Visit our Documentation page for administration guides and manuals where all our features are described in detail: https://docs.kernelcare.com
Billing
Articles
- kpatch_ctl: page allocation failure: order:6, mode:0x40cc0(GFP_KERNEL|__GFP_COMP), nodemask=(null),cpuset=/,mems_allowed=0
- Why "fs.symlinkown_gid" reset after reinstall or update KernelCare tool?
- Customer Onboarding Guide
- Module yaml error: Unexpected key in data: static_context [line 9 col 3]
- How the kernel versions are appearing on patches.kernelcare.com and adding as supported by KernelCare?
Extended Lifecycle Support
Linux Support Services
Troubleshooting
- KernelCare error: "Unknown Kernel"
- KernelCare responses with the "HTTP Error 401: Unauthorized" error during update
- insmod: ERROR: could not insert module
- depmod: ERROR: fstatat(4, kcare.ko): No such file or directory
- KernelCare update. Error unpatching [255] ('default', '', '', False)
- The kcarectl --lib-update fails
FAQ
- How to submit a Feature Request for TuxCare products?
- kcarectl --doctor does not generate the key
- The status of the KernelCare is inactive (dead)
- KernelCare+ (plus) and Imunify360
- KernelCare warning messages that could be safely ignored
- KernelCare support for Virtuozzo 7/OpenVZ 7