In this category, you will find KernelCare related guides, FAQs, setup instructions, and troubleshooting articles written by our Support Engineers. Those will help you to tackle the most frequent problems, answer the most frequent questions, and explain non-trivial setups. Visit our Documentation page for administration guides and manuals where all our features are described in detail: https://docs.kernelcare.com
Billing
Articles
- Servers froze after updating tuned-profiles-cloudlinux to version 0.2-9.el8
- Stderr: New kernel detected / There are no updates for this kernel yet.
- kpatch_ctl: page allocation failure: order:6, mode:0x40cc0(GFP_KERNEL|__GFP_COMP), nodemask=(null),cpuset=/,mems_allowed=0
- Why "fs.symlinkown_gid" reset after reinstall or update KernelCare tool?
- Customer Onboarding Guide
- How are the kernel versions displayed on patches.kernelcare.com and subsequently added as supported by KernelCare?
Extended Lifecycle Support
Linux Support Services
Troubleshooting
- KernelCare error: "Unknown Kernel"
- KernelCare responses with the "HTTP Error 401: Unauthorized" error during update
- depmod: ERROR: fstatat(4, kcare.ko): No such file or directory
- KernelCare update. Error unpatching [255] ('default', '', '', False)
- The kcarectl --lib-update fails
- KernelCare insmod: ERROR: could not insert module
FAQ
- How to submit a Feature Request for TuxCare products?
- kcarectl --doctor does not generate the key
- The status of the KernelCare is inactive (dead)
- KernelCare+ (plus) and Imunify360
- KernelCare warning messages that could be safely ignored
- KernelCare support for Virtuozzo 7/OpenVZ 7