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KernelCare down?

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12 comments

  • Kateryna Obiidykhata
    Sorry for the lack of timely response. Indeed, it was a temporary problem with our patch-server availability.
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  • Admin
    I'm getting this again today. Are things down?
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  • Admin
    We are seeing this across all servers as well:

    root@ollie [~]# /usr/bin/kcarectl --auto-update
    [Errno 113] No route to host

    [root@server ~]# /usr/bin/kcarectl --auto-update
    <urlopen error [Errno 113] No route to host>
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  • Admin
    I'm getting similar - [Errno 113] No route to host
    for the last few hours.
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  • Admin
    connect(4, {sa_family=AF_INET, sin_port=htons(443), sin_addr=inet_addr("69.175.3.11")}, 16) = -1 EHOSTUNREACH (No route to host)
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  • Admin
    Ditto...

    [Errno 113] No route to host
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  • Admin
    Seeing this across all our servers for 3-4 hours now as well:

    ~]# kcarectl -u
    [Errno 111] Connection refused

    Guessing something is going on?
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  • Admin
    Same here; Germany. Quite a quick trial outcome ;)
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  • Igor Seletskiy (iseletsk
    Sorry, everyone. Everything should be back up now. A human error resulted in patches being wiped out on both production server and failover server.
    We re-deployed all the patches -- so things should be back to normal.

    I am sorry for both -- the incident and the poor communication on our part. The communication part is where I will focus the most next, as we had planned way to solve this particular issue with servers -- and it worked well.
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  • Igor Seletskiy (iseletsk
    Still with problems here(proxmox server):

    root@nx4:~# /usr/bin/kcarectl --auto-update
    <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
    root@nx4:~# /usr/bin/kcarectl --auto-update --no-check-cert
    <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
    root@nx4:~# /usr/bin/kcarectl --no-check-cert --auto-update
    <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
    root@nx4:~# /usr/bin/kcarectl --no-check-cert --auto-update --kpatch-debug
    <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
    root@nx4:~# /usr/bin/kcarectl --plugin-info
    <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:581)>
    root@nx4:~#


    root@nx4:~# uname -a
    Linux nx4 4.4.62-1-pve #1 SMP PVE 4.4.62-88 (Thu, 18 May 2017 09:18:43 +0200) x86_64 GNU/Linux
    root@nx4:~#
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  • Igor Seletskiy (iseletsk
    @robertp

    You (probably) need to install pyOpenSSL (available in base repos on CentOS6 and CentOS7, I don't know about anything else). It enables SNI for kernelcare according to the warning when you update to the latest version of kernelcare rpm.

    Paul.
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  • Igor Seletskiy (iseletsk
    Currently I am getting connection time outs:

    [root@dev-el7 ~]# kcarectl -i
    [Errno 110] Connection timed out

    De/Registering works howerver
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