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'free' patch type is unavailable for your kernel

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12 comments

  • Sergey Khristich
    Hello Micheal,
    Thank you for reaching out! We are really sorry about your experience. This is a single time issue, due to changes in our deployment process. Free, extra, and EDF patches for the latest centos 7 update is available now in the test feed.
    To manually apply them run: kcarectl --update --test
    and will be available in the main feed on Monday.
    Thank you.
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  • Sergey Khristich
    Hi,

    I am having the same issue, under the latest cpanel, 90.0.17 and latest centos 7 kernel.

    I get alert email with:
    Subject: Cron <root@servername> /usr/bin/kcarectl -q --auto-update
    Body: The `free` type patch is not found for your kernel. Please select existing patch type

    In this cpanel forum post, https://forums.cpanel.net/threads/kcarectl-error.681885/#post-2802541, I was directed to this post so I run "kcarectl --update --test" twice:
    1st:
    "
    Patch level 5 applied. Effective kernel version
    Kernel is safe
    "

    2nd:
    "
    Updates already downloaded
    No updates are needed for this kernel
    Kernel is safe
    "

    Then run
    sysctl -n fs.enforce_symlinksifowner
    sysctl -n fs.symlinkown_gid

    The first resulted in 1 and the 2nd with 99 but still the initial error is keep arriving by as an alert email.

    What can I do?
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  • Sergey Khristich
    Hello Eitan,
    Thank you for reaching out! This problem will be fixed during the day. Stay tuned please.
    0
  • Sergey Khristich
    Hello,

    I am having the same issue. I try to run:

    kcarectl --update --test
    Downloading updates
    Requesting trial license for IP x.y.z.a. Please wait...
    HTTP Error 403: Forbidden: https://patches.kernelcare.com/test/477e233347e4f40b6249297538be6740200bf83b/3/kpatch.bin

    Can you help me?

    Thank you!
    0
  • Alexandre Parubochyi
    Hi Manuel,

    It looks like a temporary network issue - please try again and if no success, submit a ticket at https://cloudlinux.zendesk.com (KernelCare department)
    0
  • Alexandre Parubochyi
    Yep, gusy, this issue is back...! can you fix it in a definite way??
    0
  • Alexandre Parubochyi
    Hello,

    Please remove the string with PATCH_TYPE=free from your KC config file /etc/sysconfig/kcare/kcare.conf

    Then you can check KernelCare is working with the following commands:
    kcarectl --info
    kcarectl --update
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  • Alexandre Parubochyi
    Thanks. I did this with support, so I hope it solved it.

    I would just recommend to do the info command first as it will first get a trial license, otherwise the update will fail because there is no license of any kind - so first do the info one and then the update and then run the update again to get the message that you are fully updated.
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  • Alexandre Parubochyi
    Thank you, Eitan!
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  • Alexandre Parubochyi
    The problem seems to have started again.
    0
  • Sergey Khristich
    The problem seems to have started again.

    Hello Micheal,
    I'm sorry for the delay with the answer. The patch was updated; you can found them here https://patches03.kernelcare.com/#All%20Kernels#3.10.0-1160.2.2.el7
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  • Sergey Khristich
    Thank you sergey, problem resolved.
    0

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