Dealing with "FAILED: Found some nonexistent user's packages" in the cldiag output

Issue

The e-mail or cldiag report shows the following:

FAILED: Found some nonexistent user's packages. List of "user: package" separated by semicolon

Environment

• CloudLinux OS
• cPanel
• cldiag
• limits

Solution

The solution is to assign the users listed in the warning message to packages using the cPanel interface.

In this situation, you will need to reassign any existing packages to these accounts. Note that this must be done from the control panel side. Please modify the users and select existing package. Looks like its old package was removed. Also if user was also removed please check /var/cpanel/users folder and move outside or delete his folder.
 
You can also disable this check using the command below:

cldiag --disable-cron-checkers check-cpanel-packages

Cause

• Nonexistent user's packages in the system
• Users are assigned to the nonexistent packages

Due to the mentioned causes, limits might be applied incorrectly or not applied at all.

Useful links

• https://docs.cloudlinux.com/command-line_tools/#cldiag
• https://docs.cloudlinux.com/lve_manager/#packages