Scan is not progressing: error while loading shared libraries: file too short

Issue

• Scan progress is stuck at 0% for a long time.

• In the scanner log one of the following errors can be found:

  # tail -n10 /var/imunify360/aibolit/run/*/err_file
  /opt/alt/php-internal/usr/bin/php: error while loading shared libraries: /opt/alt/libxml2/usr/lib64/libxml2.so.2: file too short 
  /opt/alt/php-internal/usr/bin/php: error while loading shared libraries: /opt/alt/libssh211/usr/lib64/libssh2.so.1: file too short 
  /opt/alt/php-internal/usr/bin/php: error while loading shared libraries: /opt/alt/krb5/usr/lib64/libgssapi_krb5.so.2: file too short

Environment

• Imunify360
• ImunifyAV
• Malware scanner

Solution

1. Stop the current scans:

   # imunify360-agent malware on-demand stop --all
   OK 
   # imunify360-agent malware on-demand status 
   queued: 0 
   status: stopped

2. Find what package owns the problem file. E.g. for error:

   /opt/alt/php-internal/usr/bin/php: error while loading shared libraries: /opt/alt/libxml2/usr/lib64/libxml2.so.2: file too short

   Do the following:

   # rpm -qf /opt/alt/libxml2/usr/lib64/libxml2.so.2
   alt-libxml2-2.9.7-2.el7.x86_64

3. Reinstall the package:

   # yum reinstall alt-libxml2
   ... 
   Reinstalled: alt-libxml2-2.9.7-2.el8.x86_64 
   Complete!

4. Start the scan again and check the error log for similar errors:

   # tail -n10 /var/imunify360/aibolit/run/*/err_file

   Repeat the same steps if there are further errors.

Cause

Corrupted system libraries.