In this category, you will find Imunify Security Products guides, FAQs, setup instructions, and troubleshooting articles written by our Support Engineers. Those will help you to tackle the most frequent problems, answer the most frequent questions, and explain non-trivial setups. Visit our Documentation page for administration guides and manuals where all our features are described in detail: https://docs.imunify360.com
Getting Started
- Imunify360 Server Registration (incl. trial)
- WordPress account brute-force protection
- Requirements for Imunify360 installation
- Synthetic tests, frameworks and vulnerable applications
- IDS (CSF, CXS) integration with Imunify360
- Installation and Features
Articles
- Errors while updating/restarting Imunify: Files update failed with error: urllib/http error while updating files
- Plesk update fails on Ubuntu: cp: cannot stat '/usr/share/imunify360-webshield/captcha/templates/head.tpl': No such file or directory
- 'failed to parse a modsec variable' on LiteSpeed
- cPanel's automatic installation attempt fails
- Ubuntu 22.04 support in Imunify360 and ImunfyAV
- The Imunify360 service is down on Cloudlinux 6
Troubleshooting
- ImportError: cannot import name 'HTTPError' from 'urllib3.exceptions'
- Plesk update fails: Errors during downloading metadata for repository 'imunify360-alt-php'
- ModSecurity rule cannot be disabled for the punycode domain
- Empty /var/log/messages
- IPSetNotFoundError: ipset restore failed in the Imunify360 logs
- IM360 deploy script hangs at Reading package lists
How do I
- Where can I specify e-mail for important notifications? (Imunify360)
- How to disable Imunify Advisor in the UI
- How to enable user scan?
- How to install mod_security on Ubuntu Stand-alone Apache instance?
- How to install ImunifyAV on servers without control panel (stand-alone installation)?
- How to perform a translation to your own language using our language file
FAQ
- ImunifyAV/AV+ FAQ
- Is there any option or script to run a scan on the whole reseller account?
- How to submit an Imunify feature request?
- Imunify QuickPatch is obsoleted
- File system limitations for CloudLinux Backup
- Can I use fail2ban when running Imunify360 alongside?