In this category, you will find Imunify Security Products guides, FAQs, setup instructions, and troubleshooting articles written by our Support Engineers. Those will help you to tackle the most frequent problems, answer the most frequent questions, and explain non-trivial setups. Visit our Documentation page for administration guides and manuals where all our features are described in detail: https://docs.imunify360.com
Getting Started
- Imunify360 Server Registration (incl. trial)
- Can Imunify360 or ImunifyAV be installed on a shared hosting account?
- Is it possible to install Imunify360 using RunCloud?
- Is it possible to run Imunify360 or ImunifyAV on a virtual web hosting account?
- WordPress account brute-force protection
- Requirements for Imunify360 installation
Articles
- Debian 9 support and repository format issue for Imunify360.list
- ClamAV and Imunify360 incompatibility: pid file wasn't created, scan is completed in milliseconds
- Imunify360-webshield. Resolving HTTP/2 Limit Errors with http2_max_concurrent_streams
- A website owner receives blackmails originating from their website
- Understanding mod_ruid2 and its compatibility issues with Imunify360 and CloudLinux
- Failed to start Imunify360 agent due to ImportError: cannot import name 'BackupFailed'
Troubleshooting
- File is not found in UI when trying to clean it
- I upgraded ImunifyAV+ to Imunify360, but I still see the interface of ImunifyAV+
- iptables problem: table `filter' is incompatible, use 'nft' tool.
- E: The repository no longer has a Release file during update
- Wordpress cURL error 28
- "Your server is infected" warning on ImunifyAV UI even after malware has been cleaned
How do I
- Why is Adminer detected as malware by Imunify and how to resolve this?
- "Self-signed certificate encountered" with Let's Encrypt certificates during installation or curl
- How to stop all on-demand malware scans?
- How to uninstall/remove Imunify Email?
- How to disable "Active Protection" from Acronis?
- How can I reinstall ruleset?
FAQ
- ImunifyAV/AV+ FAQ
- Is it possible to pay annually for Imunify360 license?
- Can I enable Imunify360 for selected users only?
- Disabling LF_MODSEC while using Imunify360 alongside with CSF
- Is it possible to send notifications about a website directly to the user from Imunify360?
- Issues with syncing large IP lists between server groups and how to resolve them