Unable to use the PHP Selector for user: Cannot manage PHP versions when CageFS is disabled

Issue

• CloudLinux is not allowing to use the PHP Selector tool for a particular user. The following error appears:

   Cannot manage PHP versions when CageFS is disabled

• CageFS status is enabled and no disabled users are listed

  # cagefsctl --cagefs-status
  Enabled

  The list of disabled users is empty:

  # cagefsctl --list-disabled

• Affected user listed in directadmin admins

  # grep jdoe -i /etc/cagefs/exclude/directadmin* -R
  /etc/cagefs/exclude/directadmin.admins:jdoe

Environment

• CloudLinux
• DirectAdmin

Solution

1. Delete a line with the affected username from the /etc/cagefs/exclude/directadmin.admins

2. Enable CageFS for that affected user

   # cagefsctl --enable jdoe

Cause

User added into DirectAdmin admins.