Bailout Malware Detected

Issue

How do I resolve the Bailout Malware Detected error received while editing/uploading files via cPanel's File Manager? 

Environment

• Imunify360
• cPanel

Solution

In order to bypass this protection layer, please feel free to

1. add the hash of file in question to the global ignore list, or
2. disable the Block malicious file uploads via cPanel File Manager option at Imunify360 > Settings > Malware > General > untick the checkbox and use the save button to apply the changes:

or the same can also be done via CLI by running the below command. 

imunify360-agent config update '{"MALWARE_SCANNING": {"enable_scan_cpanel": false}}'

Cause

This issue could be related to the cPanel File Manager Scanner feature.

Useful links

• https://docs.imunify360.com/dashboard/#general-1
• https://support.cpanel.net/hc/en-us/articles/4967368771351-Editing-File-With-File-Manager-Fails-With-ERROR-BAILOUT-Malware-Detected
• https://blog.imunify360.com/hash-based-ignore-lists-new-feature-in-imunify360
• https://docs.imunify360.com/features/#global-ignore-list