You have MySQL 5.7 installed. This version is not available for CloudLinux 8.

Issue

Elevate-check shows the following warning/blocker:

[WARN] You have MySQL 5.7 installed.
This version is not available for CloudLinux 8.

Environment

• CloudLinux 7
• MySQL 5.7
• cPanel
• Elevate

Solution

The standard MySQL 5.7 version is not supported by CloudLinux 8, which is the root cause of the issue you are experiencing.

To resolve this, you will need to upgrade your current packages to MySQL 8.
https://docs.cpanel.net/whm/sql-services/mysql-or-mariadb-upgrade/

Alternatively, you can switch to the Governor MySQL57 packages, which are supported on CloudLinux 8: https://changelog.cloudlinux.com/cl-MySQL57

Further instructions on how to install Governor and related packages can be found here: https://docs.cloudlinux.com/cloudlinuxos/cloudlinux_os_components/#installation

Cause

The server is utilizing standard MySQL packages, which are not officially supported on CloudLinux 8.

mysql-community-client-5.7.44-1.el7.x86_64
mysql-community-libs-compat-5.7.44-1.el7.x86_64
mysql-community-libs-5.7.44-1.el7.x86_64
mysql-community-common-5.7.44-1.el7.x86_64
mysql-community-server-5.7.44-1.el7.x86_64

Useful links

• https://docs.cpanel.net/whm/sql-services/mysql-or-mariadb-upgrade/
• https://docs.cloudlinux.com/cloudlinuxos/cloudlinux_os_components/#installation
• https://changelog.cloudlinux.com/cl-MySQL57