cagefs_enter: Error entering cagefs jail: Unable to create directory

Issue

Getting this error for cPanel user xxxxxxxx

The received data is wrong. Contact support for resolution. cagefs_enter: Error entering cagefs jail: Unable to create directory /home/xxxxxxxx/.cagefs/opt/alt/php85/link (Permission denied)

Environment

• CloudLinux
• Cpanel.

Solution

The permissions under the directory /home/magicsol/.cagefs were changed, which was causing the issue. We have renamed it to /home/magicsol/.cagefs_bk and executed the following commands:

cagefsctl --force-update
cagefsctl --force-update-etc
cagefsctl --remount-all

 
These commands has genereted the /home/magicsol/.cagefs directory with correct permissions and now the PHP selector under the cPanel user magicsol is working without any error.

Cause

Optional - remove if not needed.

Why the issue/problem/
situation happened?

Useful links

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Bullets list. Links to the environment/similar
issues.