Update /scripts/update-packages fails on CloudLinux 7 with criu-lve, liblsapi and cloudlinux-venv dependency errors

Issue

/scripts/update-packages (or a plain yum update) fails on CloudLinux 7 with unresolved dependency errors for CloudLinux packages:

Error: Package: 1:ea-apache24-mod_lsapi-1.1-96.el7.cloudlinux.x86_64 (cl-ea4)
           Requires: criu-lve >= 3.13-10
           Installed: criu-lve-3.13-9.el7.x86_64 (@cloudlinux-x86_64-server-7)
               criu-lve = 3.13-9.el7
Error: Package: 1:ea-apache24-mod_lsapi-1.1-96.el7.cloudlinux.x86_64 (cl-ea4)
           Requires: liblsapi >= 1:1.1-96
           Installed: 1:liblsapi-1.1-94.el7.cloudlinux.x86_64 (@cloudlinux-x86_64-server-7)
               liblsapi = 1:1.1-94.el7.cloudlinux
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest
(XID xxxxxx) "/usr/bin/yum" reported error code "1" when it ended:

On some servers, the same failure also reports a cagefs dependency:

Error: Package: cagefs-7.x.x-x.el7.cloudlinux.x86_64 (cloudlinux-rollout-8)
           Requires: cloudlinux-venv >= 1.0.11
           Installed: cloudlinux-venv-1.0.x-x.el7.x86_64 (@cloudlinux-rollout-3)
               cloudlinux-venv = 1.0.x

Enabling the testing repository as a workaround fails as well, because the repository is not defined on the server:

# yum update ea-apache24-mod_lsapi --enablerepo=cloudlinux-updates-testing
Loaded plugins: fastestmirror, universal-hooks

Error getting repository data for cloudlinux-updates-testing, repository not found

Environment

• CloudLinux OS 7 
• cPanel 
• EasyApache 4 (ea-apache24-mod_lsapi)
• CageFS 
•  yum package manager

Solution

1. Check which CloudLinux repositories yum currently sees:

   yum repolist all | grep -i cloudlinux

(If cloudlinux-updates-testing and the cloudlinux-$basearch-server-$releasever repositories are missing, the repository file is incomplete.)

2. Inspect the CloudLinux repository file and look for an .rpmnew copy next to it:

   ls -l /etc/yum.repos.d/cloudlinux.repo*
   cat /etc/yum.repos.d/cloudlinux.repo

(A broken file contains only [base], [updates] and [extras] sections pointing at CentOS 7 mirrors, and is a few hundred bytes in size. The valid file provided by the cloudlinux-release package is around 3 KB and contains the [cloudlinux-$basearch-server-$releasever], [cloudlinux-base], [cloudlinux-updates] and [cloudlinux-updates-testing] sections.)

3. Back up the current file and put the packaged version in its place:

   mv /etc/yum.repos.d/cloudlinux.repo{,_backup}
   mv /etc/yum.repos.d/cloudlinux.repo.rpmnew /etc/yum.repos.d/cloudlinux.repo

4. Clear the yum metadata cache:

   yum clean all

5. Run the update again:

   yum update

(All dependencies now resolve and the transaction summary lists the pending upgrades.)

6. If no .rpmnew file exists, reinstall the release package to restore the repository definitions, then repeat steps four and five:

   yum reinstall cloudlinux-release

Note: apply the same steps on every affected server. The condition is per server, so a fleet updated from the same template can hit it on several machines at once.

Cause

The CloudLinux repository definitions live in /etc/yum.repos.d/cloudlinux.repo, which is shipped by the cloudlinux-release package. When that file has been modified locally, RPM does not overwrite it during an update — it writes the new definitions alongside it as /etc/yum.repos.d/cloudlinux.repo.rpmnew and leaves the modified file in place.

On the affected servers the in-place file had been replaced with a minimal CentOS 7 mirror configuration, so the CloudLinux repositories were never enabled. Yum could still see the newer ea-apache24-mod_lsapi and cagefs builds through the cPanel cl-ea4 and rollout repositories, but not the CloudLinux packages they depend on (criu-lve, liblsapi, cloudlinux-venv), which produced the dependency errors. The same missing configuration is why --enablerepo=cloudlinux-updates-testing returned "repository not found" — the repository is not merely disabled, it is not defined at all.