Issue
-
After disabling Accelerate WP account terminating from WHM and WHMCS failed with:
Module Terminate Failed - Service ID: x - Error:
Hook denied execution of killacct: Failed to execute hook /usr/share/cloudlinux/hooks/cpanel/prekillacct
[...]
Here is another detailed error:
info [xml-api] STDERR output from hook: /usr/share/cloudlinux/hooks/cpanel/prekillacct
[...]
ImportError: No module named 'wpos_modify_user_hook' -
Accelerate WP package is installed:
# rpm -qf /opt/clwpos/wp-cli
accelerate-wp-1.0-2.el7.cloudlinux.x86_64
Environment
- CloudLinux OS Shared Pro
- AccelerateWP
Solution
-
Reinstall the AccelerateWP with the lve-utils package:
# yum reinstall accelerate-wp lve-utils
Cause
The outdated WordPress Optimization Suite package was not uninstalled completely or the package files were broken.
Starting from lve-utils 6.3.5-1, all AccelerateWP (ex. WPOS) related utilities and codebase were moved into a separate package accelerate-wp.
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