SSA-agent high CPU usage

Issue

The SSA-agent high CPU usage. The service start stumbles at:

cloudlinux-ssa-agent: File "/opt/alt/python37/lib/python3.7/site-packages/ssa/internal/utils.py", line 65, in load_collected_stats
host cloudlinux-ssa-agent: return {item: db[item] for item in db.keys()}

Environment

• Imunify360
• CloudLinux
• SSA

Solution

One may try to read the DB, yet if stats loss is not a issue the quck fix would be to

service ssa-agent stop
rm -rf /usr/share/clos_ssa/storage
service ssa-agent start

Worth mentioning, that if to minimze RAM sage one can use the get-report to exclude some URLs, for example xmlrpc by adding URLs to the ignore list as there might be issues with that, although it wasn't confirmed or disproved.

Cause

The file DB becomes corrupted (unreadable). This may correlate with cPanel update.

Useful links

https://docs.solo.cloudlinux.com/manager/#php-slow-site-analyzer