Issue
Customer wants to add a backup payment method. Backups come handy when your primary payment method fails.
Environment
- All products
Solution
It's possible to combine a credit card with PayPal and set one of them as the primary payment method while the 2nd one is a backup.
Please note that it's not possible to add 2 credit cards, only the combination mentioned above is allowed.
To do so:
- Log in to the CloudLinux Portal
- Click on Billing (top right corner of the account portal)
- Click on the Payment methods section
- Click on the Edit pencil icon next to the card or PayPal option,
- Click on Add New below your current payment method
- Open the new payment method added.
- Click on Set this as primary or backup.
- Select Backup
- It should look as follows:
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