The ImunifyEmail tab is empty: spamfilter exim configuration: disabled

Issue

The ImunifyEmail UI tab is empty:

# ie-config status
spamfilter exim configuration: disabled
rspamd state: active (running)
ie-quarantine state: active (running)
ie-dec-node state: active (running)

While checking, ImunifyEmail gets repeatedly disabled:

# ie-config -v status
/usr/sbin/ie-config: print_status: checking system state
spamfilter exim configuration: disabled
rspamd state: inactive (dead)
ie-quarantine state: inactive (dead)
ie-dec-node state: inactive (dead)

Environment

• Imunify360
• cPanel
• CloudLinux
• Imunify Email

Solution

After June 26, 2024, perform an update to resolve the issue:

# wget https://repo.imunify360.cloudlinux.com/defence360/imunify-force-update.sh 
# bash ./imunify-force-update.sh

Cause

Software issue DEF-28678, which is fixed in imunify360-firewall 7.14.1 and imunify-core 7.14.0 packages.

Useful links

• https://docs.imunify360.com/email/