Troubleshooting
- The hostname is empty after registration of Imunify360 license in CLN
- The ImunifyAV plugin displays a 404 error for end users
- "System error" in the Imunify360/AV UI, page keeps reloading/refreshing
- Imunify360 failed to start with errors: "Start request repeated too quickly" / "Failed with result 'exit-code'"
- The "websocket failed to connect" error on cPanel Terminal (Webshield)
- Non-system user ossec already exists
- Imunify360 is installed but the UI shows the ImunifyAV logo
- Acronis SnapAPI kernel module is not loaded (CL7 Hybrid kernel)
- Imunify360 WAF: Could not open configuration file in modsec_vendor_configs
- File is not found in UI when trying to clean it
- I upgraded ImunifyAV+ to Imunify360, but I still see the interface of ImunifyAV+
- iptables problem: table `filter' is incompatible, use 'nft' tool.
- E: The repository no longer has a Release file during update
- Wordpress cURL error 28
- "Your server is infected" warning on ImunifyAV UI even after malware has been cleaned
- Schedule Scanning Isn't Working
- Warning in UI: Enable "PHP Immunity" to prevent malicious PHP code execution based on detected malicious activity.
- CloudLinux Backup error The pre-data capture command completed with non-zero return code: 127
- WP Toolkit added a website to quarantine
- Acronis: The SnapAPI kernel module is not loaded for the kernel (Required key not available)
- IM360: Issue with server after imunify360-venv installation
- Imunify360 UI not available at user level on DirectAdmin server
- LFD e-mail notifications about Imunify360 binaries
- Wrapper: failed to dial report time socket
- Scanning timeout on heavily loaded servers with Plesk and ImunifyAV+
- Troubleshooting of false-positive WAF hits on legitimate actions
- Imunify plugin UI is missing in the supported control panel interface
- Understanding and Managing the "All closed, except specified" Port Policy in Imunify360
- Error: ImunifyAV requires PHP version 7.0 - 8.0. Currently, we cannot find any suitable PHP version on your server to run scripts. Please, configure it in the Settings of Plesk panel.
- Notification to enable DoS protection on the server with Imunify360 and CSF