Troubleshooting
- Error creating state file /run/wafd-logrotate.lock: Permission denied
- Notifications from cron: flock -w 5 /usr/share/imunify360-wafd/logrotate logrotate /usr/share/imunify360-wafd/logrotate
- Imunify360 Dashboard Internal Error: APIClient errors due to api.imunify360.com connection disruption
- Imunify360 agent fails to start (v8.4.3): service stuck at “Starting main process” with socket service failure – rpc-socket “Connection refused” errors
- Remote API from WHMCS - 415 Unsupported Media Type Error
- Splash Screen loops until an IP is whitelisted
- Imunify errors in Apache: Unable to connect to address '/var/run/imunify360/libiplists-daemon.sock'
- Imunify E-mail is disabled when a license is purchased from a reseller
- imunify360-resident running at high CPU speed
- Country flags are not reflected in Incidents
- Blacklisted for 10 days after 101 captcha requests
- 233432. Plugin not cleaned
- Notifications from /etc/cron.daily/logrotate: pidof: invalid option -- 'q'
- Accessing WHM, cPanel, or Webmail through the API is not feasible
- Error: Transaction test error lua51
- LFD "Excessive resource usage" from imunify360-scanlogd
- Imunify Email tab has disappeared from the Imunify360 UI
- The ImunifyEmail tab is empty: spamfilter exim configuration: disabled
- The error "Proactive defense integration is available in Imunify360 only" appears on a server with Imunify360 installed.
- The ModSecurity rule 77140883 is messing up Joomla (WPT-629)
- cPanel ports 2082 abd 2083 closed, but accessible
- Imunify360 UI warning: ModSecurity works in DetectionOnly mode. Set SecRuleEngine directive to On
- High number of sleeping check-detached processes executed by cron/log size issue
- Imunify360 cannot be installed: Failed to get package version
- The hostname is empty after registration of Imunify360 license in CLN
- The ImunifyAV plugin displays a 404 error for end users
- "System error" in the Imunify360/AV UI, page keeps reloading/refreshing
- Imunify360 failed to start with errors: "Start request repeated too quickly" / "Failed with result 'exit-code'"
- Non-system user ossec already exists