Daily scan shows an "Aborted" status for all accounts (/opt/alt/php-internal/usr/bin/php: /usr/lib64/libssl.so.3: version `OPENSSL_3.2.0' not found)

Issue

• The ImunifyAV+ scanning was not completed and currently displays an "Aborted" status for all accounts that have undergone scanning.

• The following entry is logged:

WARNING [2025-07-03 08:25:37,746] imav.malwarelib.scan.ai_bolit.detached: 
Scan was aborted: /opt/alt/php-internal/usr/bin/php: /usr/lib64/libssl.so.3: 
version `OPENSSL_3.2.0' not found (required by /opt/alt/curlssl30/usr/lib64/libcurl.so.4) 

Environment

• ImunifyAV+
• Malware Scanner

Solution

1. Check the current OpenSSL version:

openssl version

 
2. If it's lower than mentioned in the logs (3.2.0), update the openssl-libs package to the latest available version. Example:

OpenSSL 3.0.7 1 Nov 2022 (Library: OpenSSL 3.0.7 1 Nov 2022)

yum update openssl-libs

3.Update Cloudlinux release:

yum update cloudlinux-release  

4. Check if the issue persists (rescan).