Imunify Email won't install despite being enabled in CLN

Issue

A client came across a situation when Imunify Email didn't install onto the server despite being enabled in the CLN:

root@server [~]# imunify360-agent update-license
OK

root@server [~]# ie-config status
-bash: ie-config: command not found

Environment

• Imunify360
• Imunify Email

Solution

importing the correct key resolved the problem:

root@server [~]# rpm --import https://repo.imunify360.cloudlinux.com/defense360/RPM-GPG-KEY-CloudLinux
root@server [~]#

root@server [~]# bash imunifyemail-deploy.sh
...
[2025-11-03 10:17:56] The ImunifyEmail installed successfully!
root@server [~]# 
root@server [~]# ie-config status
spamfilter exim configuration: enabled
rspamd state: active (running)
ie-quarantine state: active (running)
ie-dec-node state: active (running)
incoming filtration: disabled

Cause

The problem was occurring due to the failed repository signature, which in its turn failed due to an update problem:

root@server [~]# bash imunifyemail-deploy.sh
...
[2025-11-03 10:14:53] The GPG keys listed for the "CloudLinux-7 - Imunify360" repository are already installed but they are not correct for this package.
[2025-11-03 10:14:53] Check that the correct key URLs are configured for this repository.
[2025-11-03 10:14:53] 
[2025-11-03 10:14:53] 
[2025-11-03 10:14:53]  Failing package is: imunifyemail-dec-node-1.4.7-1.el7.x86_64
[2025-11-03 10:14:53]  GPG Keys are configured as: file:///etc/pki/rpm-gpg/RPM-GPG-KEY-CloudLinux
[2025-11-03 10:14:53] 
[2025-11-03 10:14:53] imunifyemail-deploy.sh: line 40: ie-config: command not found

Useful links

• https://cloudlinux.zendesk.com/hc/en-us/articles/13915537268636-How-to-enable-Imunify-Email 
• https://docs.imunify360.com/email/#installation 
• https://cloudlinux.zendesk.com/hc/en-us/articles/21970724850460-Public-key-for-imunify360-unified-access-logger-3-6-5-2-el7-x86-64-rpm-is-not-installed