CloudLinux OS Shared PRO license from a third-party provider is not provided

Issue

CloudLinux OS Shared Pro license is not available because the license has been purchased from some third-party provider, not from CloudLinux directly.

Environment

• CloudLinux OS Shared Pro

Solution

To get the CloudLinux OS Shared Pro, customers are advised to do the following:

1. Purchase the license from CloudLinux directly,
2. Activate the server license by following the steps from the CloudLinux license activation instructions,
3. Try to re-install the operating system from scratch and register the server once again.

Cause

The Cloudlinux OS Shared PRO license was not purchased from CloudLinux directly.

Useful links

• How to purchase licenses and services inside the CloudLinux Portal?

• CloudLinux license activation