Billing address is invalid

Issue

When logging into the CloudLinux account, the message "Billing address is invalid" pops up.

Environment

• CloudLinux account

Solution

To fix the issue, please enter a valid address by doing the following:

1. Log in to the CloudLinux Portal
2. Click on the User icon on the upper right-hand side
3. Select Settings to get to the account details
4. Click on the Company Information tab to enter the valid address 
5. Press Save
6. Click on the Personal Information tab to edit the email and email for billing sections [if needed]
7. Press Save

Cause

The reason the "Billing address is invalid" error pops up is that the user has added an invalid or not complete billing address.