Issue
How to cancel (terminate) an active subscription?
Environment
- All products
- Key-based licensing account
Solution
The entire subscription for active licenses can be cancelled inside the customer portal.
To do it, do the following, please:
- Login to the CloudLinux Portal,
- Go to the Billing section,
- Select Subscriptions on the left sidebar,
- Click Unsubscribe to stop the billing for the active subscription.
Note that the licenses will also be deactivated on registered servers.
Useful links
How to cancel unused licenses?
How to cancel only some unused licenses?
How can I cancel the subscription which I bought from a reseller?
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