Issue
How to transfer key-based licenses from one account to another?
Environment
- All products
- Key-based licensing account
Solution
Please note that key-based licenses cannot be transferred from one account to another.
The only option to move licenses between accounts is to do the following:
The only option to move licenses between accounts is to do the following:
- Buy licenses in the new account.
- Re-register servers using the activation key that will be generated in the new account after the purchase is completed.
- Cancel subscription to the transferred licenses in the old account to avoid billing for the same licenses in both accounts.
Useful links
How to cancel an active subscription?
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