How to upgrade KernelCare to KernelCare+ (plus)?

Issue

The customer wants to know how to upgrade KernelCare to KernelCare+ (plus) inside the account portal.

Environment

• KernelCare
• Key-based licensing account

Solution

Customers can upgrade the KernelCare license(s) directly inside the account portal by doing the steps below:

• Login to the CloudLinux Portal using the account login credentials;
• Go to My Products -> KernelCare section from the account dashboard;
• Click Change servers license type;
• Select KernelCare servers that need to be upgraded to KernelCare+;
• Select KernelCare+ as the new license type and click the Change license type button.

 
As a result, the KernelCare license(s) will be upgraded automatically to KernelCare+ on the selected servers so no server re-registration is needed in this case. 
Refer to the KernelCare Enterprise Documentation to find out how to activate features of KernelCare+. 
 
In order to complete the license upgrade process, customers will be charged for the KernelCare+ immediately. 
Customers will also be credited for the unused period of upgraded KernelCare licenses. The credits will be automatically applied to the next invoice.

Useful links

KernelCare Enterprise Documentation