CL Shared/Legacy edition is not supported by X-Ray

Issue

In some instances, you may start receiving messages like the following:

subject: "Cron <root@finn411> /usr/sbin/cloudlinux-xray-continuous"
message:
{"result": "Current CloudLinux edition: CloudLinux OS Shared or Control Panel: cPanel is not supported by X-Ray"}
Or:
{"result": "CL Shared edition is not supported by X-Ray"}

Environment

• CloudLinux OS Legacy
• PHP X-Ray

Solution

The issue was resolved in task CLPRO-1871 and provided in the package alt-php-xray-0.6-21
Please update the package to the latest version:

yum update alt-php-xray

!!! Note !!!
If you have already tried to remove the alt-php-xray package and noticed that removing alt-php-xray is also causing the uninstallation of lvemanager, please contact support.

Cause

The issue arises due to the installation of the X-Ray package (alt-php-xray) on a CloudLinux OS Legacy server. The X-Ray feature is only available for CloudLinux OS Shared Pro, Solo, and Admin editions.

Useful links

• X-Ray
• https://docs.cloudlinux.com/introduction/#cloudlinux-os-editions
• CLOS Shared Pro
• Changelog