CloudLinux chargeback policy

Issue

The customer's account was canceled due to chargeback submission. 

Environment

• All products

Solution

Your account(s) associated with accepted chargebacks are immediately locked and canceled, with all active services being terminated.

Any dispute of payment to CloudLinux, also known as a chargeback, will result in a $25.00 chargeback fee in addition to the disputed charge. Any unpaid invoices must be settled before services can be resumed. CloudLinux may request payments in cashier’s check or wire transfer as the preferred payment method before restoring service. CloudLinux will not accept payments made by any other payment methods from Customers associated with the Fraud/No Authorization dispute category.

Useful links

Chargeback Policy