Troubleshooting
- Package imunify360-firewall was not installed on CloudLinux/CentOS
- Imunify agent is not started due to the initialized module 'MySQLdb'
- Imunify360 dashboard displays "Medium" or "Poor" protection status
- ModSecurity ruleset can't be updated on server with Plesk and Imunify360
- Unable to Install Imunify360 on Debian 10 on Plesk
- ImunifyAV+ does not detect the KernelCare license
- ModSecurity errors: "Unknown command in config"/"unknown directive "modsecurity"" on Nginx & Imunify360 server
- Imunify360 config does not match the scheme
- Wrong IP detection
- Error during installation process: iptables required on Debian 10
- Failed to start ossec-hids service on server with Imunify360
- Imunify360 packages are not updated due to conflicts
- "ERROR for site owner: invalid domain for site key" error on captcha page
- Information about DoS attack in Imunify360 logs
- Keep receiving Proactive Defense events though it is disabled
- Imunify shows /usr/sbin/imunify-auditd-log-reader heavy process load
- ImunifyAV (ex. Revisium) scanning fails with the status "Failed to Scan"
- Imunify cleanup failed with "Failed to store original"
- Yum cannot install the best update candidate for package on server with Imunify360
- Your OS virtualization technology openvz has limited support for ipset in containers / ipset v7.1: Cannot open session to kernel
- Detect and clean the source account(s) of the outgoing email spam
- WAF rules prevent updating a website/accessing the admin area
- Imunify360 - Unable to Install on Ubuntu 20.04
- Questions and answers about RBL
- How does the Imunify Anti-Bot Protection identifies suspicious IPs/bad actors?
- Log shows blocked events but it's not listed in Incidents UI
- Tips and suggestions for customers whose cPanel servers are reinfected quite often
- The warning is received in the Imunify360 dashboard: Hyperscan technology provides greatly improved malware scanning speed
- "Imunify agent is not running" inside the container with nftables
- HardenedPHP repository issue on CloudLinux / CentOS