Troubleshooting
- Imunify360 failed to start with errors: "Start request repeated too quickly" / "Failed with result 'exit-code'"
- Non-system user ossec already exists
- Imunify360 is installed but the UI shows the ImunifyAV logo
- Acronis SnapAPI kernel module is not loaded (CL7 Hybrid kernel)
- Imunify360 WAF: Could not open configuration file in modsec_vendor_configs
- File is not found in UI when trying to clean it
- I upgraded ImunifyAV+ to Imunify360, but I still see the interface of ImunifyAV+
- E: The repository no longer has a Release file during update
- Manually deploying Imunify360 hardened-php on Ubuntu with Plesk
- Wordpress cURL error 28: Failed to connect
- "Your server is infected" warning on ImunifyAV UI even after malware has been cleaned
- Schedule Scanning Isn't Working
- Warning in UI: Enable "PHP Immunity" to prevent malicious PHP code execution based on detected malicious activity.
- WP Toolkit added a website to quarantine
- LFD e-mail notifications about Imunify360 binaries
- Scanning timeout on heavily loaded servers with Plesk and ImunifyAV+
- Troubleshooting of false-positive WAF hits on legitimate actions
- Imunify plugin UI is missing in the supported control panel interface
- Understanding and Managing the "All closed, except specified" Port Policy in Imunify360
- Notification to enable DoS protection on the server with Imunify360 and CSF
- Realtime scanner creates a high i/o load on the disk
- Imunify360 Dashboard warning: Enable native brute-force protection module for Dovecot to protect against IMAP/POP3 services attacks
- Nginx test configuration command and Nginx restart works slowly on a server with Imunify360
- The IP address is in the Imunify360 database but not listed in white/black list
- Improper message "is protected by Imunify360" on Captcha page.
- ImportError: cannot import name 'QUARANTINED' from 'defence360agent.malwarelib.config'
- 504 gateway timeout while behind CloudFlare and WebShield on (own server IP blocked)
- Server is not accessible over the network after starting Imunify360
- Websites on Plesk are inaccessible after Imunify360 ruleset update
- Unable to change period for whitelisting: timeout: value cannot be changed. Whitelisted for 3 hours due to successful panel login